There were 78 reports of burn injuries in the U.S., including two reports of third-degree burns and four reports of second-degree burns, as well as 40 reports of burn injuries internationally. The problem: Fitbit has received at least 115 reports in the U.S.-and 59 reports internationally-of the battery in the Ionic watch overheating, according to the CPSC. The recall doesn’t affect other Fitbit smartwatches or fitness trackers. About 1 million devices were sold in the U.S., and about 693,000 were sold internationally.Ĭonsumer Reports tested the device and gave it a CR Best Buy recommendation. Fitbit stopped production of the Ionic in 2020. The watches were sold at Best Buy, Kohl’s, Target, and other stores nationwide and online at and from September 2017 through December 2021 for between $200 and $330. On the Account page, review the devices connected to your account. To see which device is connected to your Fitbit account, tap the Today tab on the Fitbit app, then tap your profile picture. Only the following models and colors are included in the recall: Ionic FB503CPBU in slate blue/burnt orange Ionic FB503GYBK in charcoal/smoke gray Ionic FB503WTGY in blue gray/silver gray and Ionic FB503WTNV Adidas edition, ink blue & ice gray/silver gray. To identify the model, look for the model number (FB503) on the back of the device under the “CE” mark and above the clasp near where the band attaches. The device has a 1.4-inch color LCD screen and a polyurethane band. That resulted in 78 injuries in the U.S, and 40 more abroad, with some users suffering second- and third-degree burns.įitbit, which is owned by Google, told CR that its products 'undergo extensive internal and external testing to ensure the safety of our users' and that it 'takes every customer complaint seriously and investigates these issues in an ongoing manner.'Ĭonsumers should return their products to Fitbit for a full refund and a discount on future purchases of Fitbit products.ĭevices affected: This recall involves only the Fitbit Ionic smartwatch. The Consumer Product Safety Commission reports that 115 devices have malfunctioned in the U.S. This article was originally published on March 3, 2022.įitbit is recalling about 1.7 million Ionic smartwatches worldwide because the lithium-ion battery in the device can overheat, posing a burn hazard to consumers.

Update: A federal class-action lawsuit filed in the Northern District of California claims that the recall of Fitbit Ionic smartwatches described in this article did not go far enough and that other Fitbit products have a similar flaw.